This Privacy Policy explains how PageCraft PDF ("we," "us," or "our") collects, uses, and protects information when you visit our website and use our online PDF tools.
Information we collect
Information you provide
If you contact us by email or through the contact form on our Contact page, we may receive your name, email address, message content, and any other details you choose to send.
Files you process
When you use tools such as Merge PDF, Split PDF, or any other utility on this site, your files are processed entirely inside your own browser. They are never transmitted to us. We do not receive, view, or store your documents at any point, and we do not operate any file storage service — because no file ever reaches us.
Automatically collected information
Like most websites, we may collect technical information such as IP address, browser type, device type, referring pages, pages viewed, and approximate usage timestamps. This information may be collected through server logs, cookies, and analytics or advertising technologies described below.
How your files are handled
All PDF processing happens locally on your device. Your file is read into your browser's memory, the operation you requested is performed there, and the result is handed back to you as a download. When you close or reload the page, that working copy is discarded. Nothing is sent over the network during this process.
Processing speed depends on your own device's memory and processor and on the size and complexity of your file — not on our servers or your connection speed. Because your documents never reach us, they cannot appear in our server logs, backups, or error reports.
Cookies and similar technologies
We may use cookies and similar technologies to operate the website, remember preferences, measure traffic, and support advertising. You can control cookies through your browser settings. Some features may not function properly if certain cookies are disabled.
See our Cookie Policy for more detail.
Analytics
We may use analytics services to understand how visitors use the website, which pages are popular, and how tools perform. Analytics providers may set cookies or collect usage data according to their own policies.
Advertising and Google AdSense
We may display advertisements on this website, including through Google AdSense or similar ad networks. Ad partners may use cookies and similar technologies to serve ads, measure performance, and personalize ad content where permitted by law and user settings.
Google's use of advertising cookies enables it and its partners to serve ads based on your visit to this site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google's Ads Settings or the opt-out pages provided by industry groups where available.
Third-party services
We may rely on third-party providers for hosting, analytics, advertising, security, and infrastructure. These providers process information on our behalf according to their services and contractual terms. Their practices are governed by their own privacy policies.
Data security
We use reasonable administrative, technical, and organizational measures designed to protect information handled through the website. However, no method of transmission or storage is completely risk-free, and we cannot guarantee absolute security.
Data retention
Contact messages may be retained as long as needed to respond and maintain business records. We retain no PDF content at all, because your documents are never transmitted to us. Log and analytics data relating to page visits may be retained for a longer period for security, troubleshooting, and reporting.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of personal information, or to object to specific uses. To make a request, contact us at support@mergepdf.click.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review the matter.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised.
Contact information
For privacy questions or requests, email support@mergepdf.click.